Blog Posts Tagged “principle-of-least-astonishment”

Surprising Stakeholders is Almost Never a Good Thing!

In my experience it has never been a good idea to “surprise” the stakeholders (e.g., customers, users, internal management) of the product we are building. I can’t recall the last time I’ve heard a stakeholder say, “Wow, I am really surprised by what you are showing me…” and…

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