This is the first article in our 10-week series: From Busy to Flowing – Unlocking Sustainable Agility. In last week’s kickoff, Why Flow Efficiency Matters More Than Ever in an Era of Cost Cutting, we explored why focusing on flow is essential in today’s cost-conscious…

This article serves as the kickoff to our upcoming 10-week series: From Busy to Flowing – Unlocking Sustainable Agility. In the weeks ahead, we’ll dive deep into the practical strategies and system-level thinking organizations can use to improve flow efficiency—moving…

In every Scrum class I get asked how to deal with interrupt-driven work. Scrum is very effective when dealing with planned work, but what about unplanned work that appears during a sprint? Can we use Scrum to deal with both plan-driven and interrupt-driven work? Yes, if…

Most organizations that employ agile ways of working, like Scrum, focus on self-organizing teams. In these organizations, operational decisions are delegated to teams, whose members have the most detailed knowledge of the consequences and practicalities associated with…