In every Scrum class I get asked how to deal with interrupt-driven work. Scrum is very effective when dealing with planned work, but what about unplanned work that appears during a sprint? Can we use Scrum to deal with both plan-driven and interrupt-driven work? Yes, if…

Most organizations that employ agile ways of working, like Scrum, focus on self-organizing teams. In these organizations, operational decisions are delegated to teams, whose members have the most detailed knowledge of the consequences and practicalities associated with…

“Cash Can’t Code!”  A colleague of mine (Chris Conrad) once told me this. The context of our discussion was about leveraging more resources to complete a large book of work by the end of the year. His main point is clear, having money to throw at the problem wasn’t going…

As an agile coach I work with many companies and the terms “cross-functional” and “T-Shaped” get tossed about quite a bit. Do they mean the same thing? Certainly, many people use them synonymously.

To avoid confusion when organizing agile teams and larger agile…