This article is the first in a series exploring how Agile thinking and AI intersect in practice—not as competing ideas, but as forces that now operate together inside the same systems of work. Much of the current conversation frames AI as a replacement: for roles, for…
In our ongoing series on moving from busy to flowing, we've examined how organizational flow can be disrupted by multitasking, dependency friction, and misaligned value streams. But even when the technical aspects of delivery are optimized, there's a more human…
This is the sixth article in our series, From Busy to Flowing, which explores how to unlock sustainable agility by improving how work flows through your organization—not just how busy your teams are.
In previous articles, we’ve examined the structural and systemic…
For many years I’ve specialized in helping organizations improve how work flows across teams, departments, and systems to deliver meaningful results. One of the most commonly used tools in that effort is value stream mapping (VSM)—a powerful technique from Lean that…
You can’t improve what you can’t see.
This is the fourth article in our series, From Busy to Flowing, which explores how to unlock sustainable agility by improving how work flows through your organization—not just how busy your teams are.
So far, we’ve:
This article is the third in the From Busy to Flow series, which explores what it takes to unlock sustainable agility by improving the flow of work. In the previous article, we examined key metrics for measuring flow across an organization. This post builds on that…
This is the second article in our 10-article series: From Busy to Flowing – Unlocking Sustainable Agility. In the first article, we challenged the idea that keeping people busy leads to better results. Now, we turn to a fundamental question for any team or leader…
This is the first article in our 10-week series: From Busy to Flowing – Unlocking Sustainable Agility. In last week’s kickoff, Why Flow Efficiency Matters More Than Ever in an Era of Cost Cutting, we explored why focusing on flow is essential in today’s cost-conscious…
This article serves as the kickoff to our upcoming 10-week series: From Busy to Flowing – Unlocking Sustainable Agility. In the weeks ahead, we’ll dive deep into the practical strategies and system-level thinking organizations can use to improve flow efficiency—moving…
In every Scrum class I get asked how to deal with interrupt-driven work. Scrum is very effective when dealing with planned work, but what about unplanned work that appears during a sprint? Can we use Scrum to deal with both plan-driven and interrupt-driven work? Yes, if…